




COMMUNICATIONS SPECIALIST
MANAGING MATTERS,
ONTARIO'S ONLY ACCREDITED AMC
Administered by AMC Institute, AMC Institute Accreditation is recognized and supported by ASAE & The Center for Association Leadership and is based on the ANSI Standard of Good Practices for the AMC Industry.
Why does it Matter?
The AMC Institute Accreditation Program provides a detailed process for evaluating and improving internal operating procedures and service delivery methods that every AMC (and their clients) will benefit from. AMCs who have adopted the Standard have made a commitment to uphold and deliver the highest level of customer service using a documented set of best practices in these areas:
Client Contracts: Review Procedures & Requirements
Employee Recruitment and Selection
Servicing the Clients and Service Delivery Procedures
Employee Training & Professional Development Procedures
Evaluation of Services
Subcontracting and Purchasing Requirements
Financial Management and Internal Controls
Record Keeping Requirements/Continuity of Operations
Insurance Coverage
Internal Audit Procedural Requirements
At Managing Matters we invest significant time and resources to meet and exceed the requirements of accreditation. Our clients can rest assured that we demonstrate a high level of professionalism and accountability. This achievement demonstrates our commitment and ability to deliver consistent quality service to present and prospective clients.
