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Do you feel that you could benefit from a working environment with carefully selected, highly capable, engaged team members? Sounds like you would make a great Associate Executive Director!

The Associate Executive Director will be responsible for working with other members of our Association Management, Event, Communications and Accounting Teams to manage all aspects of client operations such as providing support for Board and Committee initiatives, database and website management and providing support on other administrative, strategic and operational aspects of the client accounts.

Professional Qualifications:

​Candidates for this position will possess most, if not all, of the following qualifications and experience: ​

  • Non-profit Management:  At least three years of experience in management roles of progressively increasing responsibility.  Preferred experience includes leadership or managerial level experience of a member-based association, including primary responsibility for an association program.

  • Marketing & Membership:  Demonstrated marketing skills and experience in building the brand, supporting chapters, and attracting new members. Preferred experience includes growing an organization through identification of new demographics and creating programs to appeal to those demographics while retaining the base of current members. Preferred experience also includes devising and implementing communication and support methods for dispersed local chapters.

  • Financial:  An understanding of financial planning, budget management, creation and control, and decision making, familiarity with non-profit compliance, and review of monthly financial statements.


Professional Qualifications:

  • Management:  Demonstrated positive decision making in a complex environment; demonstrated clarity and timeliness in decision making process and implementation; understanding and application of principles of inclusion, fact-based analysis, collaboration, maturity and calmness. 

  • Interpersonal & Communication Skills:  Advanced skills including a positive “can do” attitude; persuasive and motivating communicator who can interact with a broad spectrum of individuals from all walks of life.

  • Organizational:  Comfortable and effective in a professional, relaxed office environment where the daily workload is high, special projects are the norm and cross functional teamwork is required.  Ability to deal with the operational and managerial aspects of a large, geographically dispersed Board of Directors.  A strong moral and ethical compass is required.

  • Strategic and Operational thinker:  Must possess the ability to think and act strategically and operationally.  Must possess the mental agility and awareness of changing attitudes and preferences with the flexibility to adapt. Must be able to see the “big picture” but be able to roll up your sleeves and perform administrative tasks as needed. Demonstrated ability to lead strategic discussions with actionable, persistent outcomes. 

Job Responsibilities

  • Reports to an accomplished Executive Director on our Association Management Team

  • May have supervisory duties of other team members and/or may have a team/team member working with them

  • Ability to think strategically and recommend strategic direction for clients

  • Sharing strategic directions amongst clients and our team of Executive Directors

  • Ability to determine new business/revenue ideas with existing clients

  • Involvement in the annual budget creation process for their clients - drives this process and provides recommendations to the Board on meeting strategic and financial goals

  • Responsible for looking for and presenting new opportunities to Senior Director of Association Management & Marketing for clients, for their organizations

  • Accountable for client satisfaction

  • Onboarding of new clients and exit strategy of existing clients (if applicable)

  • Abiding by our internal policies and procedures

  • Responsible for working with the Board of Directors, including Board management, engagement and structure.

  • Leading membership management and best practices for clients


Demonstrated skills and abilities in:

  •  Seeing the “big picture” but being able to roll up your sleeves and perform administrative tasks as needed.

  •  Superior listening and communication skills, including written communication

  •  Taking initiative and implementing tactics with limited oversight

  •  Delivering feedback and advice, as necessary

  •  Superior time management, organizational and project management skills

  •  Willingness to acknowledge, accept and implement feedback

  •  Fluent in French is an asset

  •  Pursuit of CAE designation, either in part or fully completed, is a valued distinction

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