ASSOCIATION MANAGEMENT

When you work with Managing Matters, we become your partner in taking care of all the details of your Association. Whether it is membership services or board support and governance - we handle it all.

Board Support

When you work with us, we become your partner in taking care of all the association's operations so Boards and Committees don't have to. We can handle preparation for Board meetings and AGMs, assist in nominations processes, record minutes and assist in on-boarding and training of new Boards.

Bilingual Services

We are proud to offer support in both French and English for all association and event management services. We have full time bilingual staff members who work with our clients to provide exceptional service to all members of your organization and to assist with the translation of any communication.

Office Management

Centrally located in downtown Toronto, our staff of experts will represent your association as full-time staff. We will take care of all arrangements for phone systems, email accounts, document archiving and physical mailing. Your organization will have dedicated team members to provide a physical presence and personal touch.

Website & Database

Management

Our team will assist in the creation or streamlining of the member application and renewal process, in the development of membership reporting and database management. We are always seeking new ways to bring the most benefit and best user experience to our associations’ members.

Membership 

Management

Our team will help elevate your association’s connection with its members. We recognize that members are the foundation of the association and our goal to not only communicate but connect and engage with them at every step of their journey. Let’s connect!

Financial Services

Working closely with your Treasurer, we will prepare customized monthly or quarterly financial reports. We handle all aspects of your association’s accounting including: banking, bank reconciliations, annual and quarterly budgeting/forecasting, audit coordination, accounts payable and receivable and maintenance and retention of your financial records.