OUR

SERVICES

We offer an integrated, one-stop solution for leading edge, strategic and creative management of associations.

Our event division manages full-scale corporate and association events from sourcing to production

Event

Management

From National to International conferences, the Managing Matters team works with your organization to plan and execute conferences and events that are in line with your strategic goals. From concept to delivery, our expert team can help you with everything.

Association

Management

When you work with Managing Matters, we become your partner in taking care of all the details of your Association. Whether it is membership services or board support and governance - we handle it all.

Managing Matters provides a fully integrated range of in-house graphic design and brand management services to effectively promote and leverage your organization.

Our creativity knows no boundaries – bring us your vision and we will give you our all.

Creative

Communications

& Marketing

Managing Matters marketing and communications services feature a full range of offerings that create awareness and elevate your brand. We offer print, digital, communications and media strategies that will take your association to the next level.

Certification

Managing Matters offers professional administrative support for your certification or accreditation program. Our dynamic team of specialists have experience managing internationally recognized industry programs. From the application process to the program completion, we manage it all.

Executive Director

Services

Our team of skilled Executive Directors can work with you to bring your association to the next level! Our EDs are proven leaders with years of experience in not for profit management. They will work with you to drive the organization forward and ensure that strategic goals are being met and surpassed.

EVENT MANAGEMENT

Conferences

& Corporate Events

Retreats & Incentives

Our team works with you to plan and execute events that are in line with your strategic goals. From concept to delivery, our expert team can help you with everything including: site inspections, abstract management, contract negotiations, social programming, sponsorship, food and beverage management and more!

Event Consultation

Awards Programs

Are you organizing an event? Not quite sure what to do next or what timelines you should be working within? Do you need some advice on suppliers? We'd be happy to meet with you to point you in the right direction, provide tips or event templates.

We provide full management for awards programs from the nominations process to the awards gala, and everything in between. Large or small, online or at a gala, our experienced team makes it easy you to give recognition to those who have contributed greatly to your organization.

Golf Tournaments

Whether it's best ball or shotgun, golf tournaments are an excellent addition to any conference, retreat or event. Our team will manage your tournament from A to Z and work meticulously to ensure that foursomes are well thought-out, signage is well placed and sponsors are recognized and appreciated.

Destination Management

Our elite team of destination management specialists will work closely with the host city of your event to ensure your program is expertly managed. Our close relationship with suppliers around the world will guarantee that your event can move from country to country, without being disrupted.

ASSOCIATION MANAGEMENT

Board Support

Bilingual Services

Office Management

When you work with us, we become your partner in taking care of all the association's operations so Boards and Committees don't have to. We can handle preparation for Board meetings and AGMs, assist in nominations processes, record minutes and assist in on-boarding and training of new Boards.

We are proud to offer support in both French and English for all association and event management services. We have full time bilingual staff members who work with our clients to provide exceptional service to all members of your organization and to assist with the translation of any communication.

Centrally located in downtown Toronto, our staff of experts will represent your association as full-time staff. We will take care of all arrangements for phone systems, email accounts, document archiving and physical mailing. Your organization will have dedicated team members to provide a physical presence and personal touch.

Website

& Database Mangement

Membership Management

Financial Services

Our team will assist in the creation or streamlining of the member application and renewal process, in the development of membership reporting and database management. We are always seeking new ways to bring the most benefit and best user experience to our associations’ members.

Working closely with your Treasurer, we will prepare customized monthly or quarterly financial reports. We handle all aspects of your association’s accounting including: banking, bank reconciliations, annual and quarterly budgeting/forecasting, audit coordination, accounts payable and receivable and maintenance and retention of your financial records.

CERTIFICATION

Certification

Our team offers professional administrative support for your certification or accreditation program. Our dynamic team of specialists have experience managing internationally recognized industry programs. From the application process to the program completion, we will ensure that candidates have the best experience possible on their professional growth journey.

CREATIVE

Video & Motion Graphics

Marketing Collateral

Brand Management & Rebranding

We are proud to offer premium high-quality video production and motion graphics to elevate your organization’s brand. From animated text, cinemagraphs or promotional videos, we create innovative and engaging content that can be used across a variety of your social platforms and other channels.

Whether it is for membership, sponsorship or an upcoming social or an annual conference, our creative team can create exciting and enticing invitations, sponsorship packages and other marketing collateral. Our team will develop clear and creative banners and way-finding signs for all your onsite needs.

Our creative team will help you and your association strategically develop branding guidelines that suit your brand standards and convey your message in the best way possible. From logo redesign to a total rebrand, we will expertly implement your vision and take it to the next level.

COMMUNICATIONS & MARKETING

Digital Marketing

Website and Social Media Content

Communication Strategies

Our team will connect you with new audiences through innovative digital initiatives, which include: digital media buys, search engine optimization and Google AdWords and targeted online campaigns that will augment your digital footprint and connect you with current and prospective members and customers

Our team of marketing experts will develop content for social media and the web that are in line with the latest and greatest digital trends. We will raise awareness and position your organization as an industry leader through web banners, creative imagery, Twitter content and much more.

Our communications team will take the lead on creating and executing innovative strategies that will meet your organization’s objectives and support the association’s overall mission. This includes, but is not limited to: brand development, integrated public relations and digital campaigns and competitive organizational analysis.

Content Creation

Our communications team knows how to create content that will engage and resonate with your existing members and attract new ones. Our content creation services include: website content development, blog and article creation, e-communication and newsletter content creation and user-generated content (UGC) campaigns.

Media Relations Support

Our team of communication specialists will provide the resources and expertise to ensure your message reaches your target audience. Our services include: creation of media releases and kits, media training, curated media lists, ongoing pitching, media coverage, crisis coaching and support and media tracking and evaluation.

EXECUTIVE DIRECTOR SERVICES

Executive Director Services